Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at support@8sydes.com. Returns will need to be sent to: 37 Lakehaven Dr, Cape Fair, MO 65624. Items sent back without first requesting a return will not be accepted.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so we can make it right.

Exceptions / Non-Returnable Items Certain items cannot be returned, including perishable goods, custom or personalized products, personal care goods, hazardous materials, flammable liquids, or gases. We also do not accept returns on sale items or gift cards.

Exchanges The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded to your original payment method within 10 business days. If more than 15 business days have passed since your return was approved, please contact us at support@8sydes.com.

No returns or exchanges for size or preference changes (final sale). Damaged or defective items are eligible for replacement or refund within 30 days. Customer must provide photo evidence for defect claims.